Fees, Direct Billing & Policies
Our Rates
Our rates are set in accordance with the BCACC Rate Guide 2026, in alignment with our years of experience, specialized trainings, & specialized services.
20-mins free Consultation
This free video/phone consultation call is to determine if we are the best fit for your needs, for us to share our approach to therapy and for you to ask questions prior to deciding whether to schedule an initial counselling or clinical consultation (for therapists) session.
Individual Therapy
50 mins - $175
80 mins - $262.50
Couple’s Premarital Counselling
80 mins - $270
Clinical Consultation for Therapists
50 mins - $175
This is for therapists who wish to consult about a client case
Payment & Cancellation Policy
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Session fees are payable by Interac e-transfer (to be received prior to the session, either the day before or the day of the session, at the latest an hour prior to the session).
If credit card is your preferred method of payment, a $5 processing fee will be added to your session fee.
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Please provide 48 hours notice if you need to cancel or reschedule a session. When a client cancels without giving enough notice, it takes up the spot of another client who could have had the chance of being seen.
As such, the full fee of the session is charged for missed appointments or late cancellations, except for emergencies or extenuating situations. Your appointment will still need to end on time if you are late for your appointment.
Crime Victims Assistance Program
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CVAP assists victims, immediate family members and some witnesses in coping with the effects of violent crime. It provides financial benefits to help offset financial losses and assist in recovery. We are an approved provider offering counselling and psychotherapy services to victims and survivors, immediate family members and witnesses affected by crime. We provide direct billing to CVAP.
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You will be asked to provide all claim details on our intake/consent form. CVAP limits compensation of counselling sessions to $135.00. As such, clients will be required to pay a user fee for the remainder of the session fee. Payment for the user fee portion of the session will be required prior to the session (either the day prior or the day of session, at least an hour prior to the session).
Insurance Coverage & Direct Billing
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Our services are usually covered by extended health benefits. Please confirm whether Registered Clinical Counsellors (RCC) and Canadian Certified Counsellors (CCC) are covered under your benefits plan prior to booking an appointment.
If we are unable to direct bill your insurance provider, we will provide a receipt that you can use for extended health reimbursement.
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If your plan allows RCCs and CCCs to direct bill, we will be glad to set this up for you.
We are able to direct bill to Pacific Blue Cross, Sun Life, Medavie Blue Cross (private-side coverage, VAC Program and Interim Federal Health Program) FNHA, insurance companies partnered with Telus eClaims, Green Shield, CVAP and ICBC. If your extended health plan does not cover the full session fee, any remaining balance will be billed to you.
First Nations Health Authority Program
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First Nations Health Authority (FNHA) provides funding for up to 22 counselling sessions each year for Indigenous people who have First Nations Status and reside in British Columbia.
We are an approved FNHA provider and have completed the San'yas Indigenous Cultural Safety training.
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We are an approved FNHA Mental Health Benefits Program provider and are able to provide direct billing to FNHA.
Please note that a predetermination claim must be approved before you schedule your first counselling session.
In order for us to apply for predetermination on your behalf, please provide us with your date of birth, full name and status number during the 20-minute free consultation call and/or on the intake/consent form.
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This approval process can take anywhere from up to a few days to 2-3 weeks after we submit the application to FNHA.
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We are able to provide direct billing.
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We are able to provide direct billing to individuals covered under VAC’s Mental Health benefit.
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We are a registered provider with IFHP and are able to provide support to Refugees and Asylum Seekers through this program. We are able to provide direct billing.
Medavie Blue Cross
Telus eClaims
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We are able to direct bill to the following providers through Telus Health - this is not a full list. If you would like to check if your provider is a partner of Telus eClaims, reach out to us through the contact form. You will be asked to provide your policy number in the intake form once you have scheduled an initial counselling session with us.
Alberta Blue Cross
Desjardins
Equitable
Canada Life
First Canadian (Johnston Group)
Industrial Alliance
Manulife Financial
Telus AdjudiCare
Chambers of Commerce
GroupHealth
RWAM
ICBC Claims Coverage
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If you’ve been involved in a motor vehicle accident and require counselling services, ICBC offers 12 pre-approved sessions of counselling for 12 weeks after your accident.
If the accident resulted in a death, support for grief counselling is available for immediate family members (up to $4,440 per family member).
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ICBC covers up to $157 of counselling sessions. As such, clients will be required to pay a user fee for the remainder of the session fee.
Payment for the user fee portion of the session will be required prior to the session (either the day prior or the day of session, at least an hour prior to the session).